The e-factor
- Information Technology (IT) is being recognized as an effective tool for catalyzing economic activity in efficient governance in evolving digital economy.
- Its goal is to identify strategies that rethink the core value of key Government services, improve service delivery, reduce costs and redefine administrative processes.
- IT enables delivery of Government services catering to a large base of people across different segments and geographical locations.
- Effective use of IT services in Government administration
- Greatly enhances existing efficiencies through speedy information dissemination
- Drive down communication costs
- Increase transparency in functioning of various departments
- IT helps Government at
- Red Tapism
- Avoid corruption
- Reach citizens directly
MGRM’s e-Governance covers four key areas in its scope
- E-Governance includes e-Government
- E-Government includes e-Administration, e-Democracy, e-Services and e-Businesses wherein
- E-administration- deals with improving of government processes and internal working of the public sector with new ICT-executed information processes.
- E-services- improves delivery of public services to citizens. Some examples of interactive services are: requests for public documents, requests for legal documents and certificates, issuing permits and licenses
- E-democracy means greater and more active citizen participation and involvement enabled by ICTs in the decision-making process.
- E-business means newer avenues for revenue opportunity in institutions to augment their infrastructure and conducting government business in e-mode.
